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Oregon Implementations of the National Pathways Community HUB Model

eric linda suzanne

Three programs from the Portland Metro Area, The Gorge and Eastern Oregon will present how they provide community care coordination by linking clients to evidence based health and social service programs, improving clients’ wellbeing. They are unique, yet they are working together to streamline similarities in data collection, shared learnings and support care coordination within Oregon.


Eric Griffith, MAT, CHW is the Network Coordinator, Northeast Oregon Network for nearly four years. He started as an application assistor, assisting those trying to access newly available options for health insurance under the Affordable Care Act. In 2014, Eric stepped into the role of Hub Coordinator, where he ran the operations of the NEON’s Hub. In that role, Eric worked directly with CHWs working with partner organizations. He also helped new partners to develop the new work flow, and make the necessary changes to accommodate the work of a CHW. In his new position, Eric still works closely with partners, and continues to oversee Hub operations.

Eric received a Bachelor’s degree in Exercise and Movement Science from the University of Oregon in 2006, and earned a Masters in the Arts of Teaching in 2010. He is passionate about promoting healthy living and encouraging positive lifestyle change. Eric enjoys adventures outside in the mountains of Eastern Oregon.

Linda Nilsen, MPA is the Executive Director at Project Access NOW. Linda, a native of rural Michigan, has had diverse experience in the world of health care, starting with public health community organizing in Central America with a non-governmental organization called Outreach International. After moving to the Portland area in 1993, she spent 12 years working for Washington County, most of that time in the Department of Health and Human Services, where she worked as a WIC Nutrition Counselor, Health Educator and Program Manager for the Breast and Cervical Cancer Screening program. Immediately prior to her work with Project Access NOW, Linda directed the Essential Health Clinic, a free urgent care clinic in Washington County.

In her more than ten years as Executive Director of Project Access NOW, Linda has articulated and demonstrated a wholehearted commitment to authenticity, continual improvement and creation of community-wide solutions in collaboration with her colleagues and partner organizations. Linda is relentlessly optimistic and practical at the same time.

Suzanne Cross, MPH, CHW is the Senior Project Manager at Columbia Gorge Health Council.
Suzanne Cross has had over 15 years of experience working in healthcare and health promotion. As the Senior Project Manager, she is bridging her previous experience in community health organizing with her 13 years of management in primary health care. Suzanne entered her Master’s program at University of Massachusetts with the intention of improving the health care system. During that time she was involved with developing both a teen pregnancy and parenting program and a teen smoking cessation program in the schools. She was also influential in helping the Town of Amherst become Smoke free. Before coming to Oregon, Suzanne was a Program Manager for the Community Health Partnership, a consortium of Community Health Centers in Santa Clara County, California where she helped organize and run large Women’s Health Fairs with the Chinese, Vietnamese, Spanish and English speaking communities. At the Community Health Partnership, she was also the program manager for the Breast and Cervical Cancer Control Program (BCCCP). Prior to working at the Health Council, Suzanne was a Practice Manager III for rural health primary care clinics at Mid- Columbia Medical Center for thirteen years.

She now brings that same passion as well as coordination and project management skills to help facilitate community health in the Gorge with the Columbia Gorge Health Council where she has been working for over two years. She has lived in Hood River for the last 15 years with her husband and two children and enjoys getting out in the beauty of the Gorge daily.